2011年3月21日星期一

What Makes Your Agency So Different?

What Makes Your Agency So Different?


Given that there are thousands of agencies based in Australia and New Zealand that offer a similar travel products and services, what are you doing that makes your agency unique and doesn’t bore your customers to go elsewhere steve parry golf school.In today’s’ competitive environment long gone are the days when agents can be a travel provider for the whole marketplace. Your agency needs to have a significant difference from that of the competition that sets you apart. If your agency appears to be just like every other agency or travel business in the industry, then there is very little reason for customers to choose you as opposed to the many competitors. When competing agencies have no distinguishing benefits to set them apart, when they offer basically the same travel related product or services, the same customer service, etc. then customers will resort to compare on price alone.Price should not come into the equation until the end when it comes to choosing an agency. Agencies need to distinguish themselves and here is a few ideas how to achieve differentiation.Start branding your agency as offering something different whether it be through specialist golf tours, fishing tours, senior travel packages, singles, students, Women, cruises, well being tours etc. Define your agencies brand as being a specialist in a particular field as it will signal to your customers that you can provide more than just cheap holidays but actual value through the relationships you have with unique suppliers, the experience, expertise, outstanding customer service and support long after the holiday has finished Proper Golf Driving Tips to Improve Your Game.

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